Privacy Policy

The Williams Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.thewilliamsagency.us or engage with our social media marketing services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

When you fill out a contact form, request a consultation, or otherwise interact with us, we may collect personally identifiable information such as:

• Your name
• Email address
• Phone number
• Business name and industry
• Social media account handles
• Any additional information you choose to provide in form submissions or communications

Automatically Collected Information

When you visit our website, certain information is automatically collected, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To deliver social media management, content creation, brand strategy, and paid advertising services
• To send periodic emails regarding your project, service updates, or marketing communications (with your consent)
• To improve our website and service offerings
• To comply with legal obligations and protect our rights

Form Submissions

Our website uses Formspree, a third-party form processing service, to handle contact form submissions. When you submit a form on our website, your information is transmitted to and processed by Formspree in accordance with their privacy policy. We receive the information you submit (name, email, phone, message content) via Formspree to respond to your inquiry. Formspree may temporarily store your submission data on their servers. We encourage you to review Formspree's Privacy Policy for details on how they handle your data.

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Google Analytics

We use Google Analytics to collect anonymized data about how visitors use our website. This includes information such as pages visited, time on site, bounce rate, and traffic sources. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Essential Cookies

Some cookies are essential for the functioning of our website. These cookies do not collect personal information and cannot be disabled without affecting site functionality.

Third-Party Services

In the course of providing our services, we may interact with third-party platforms on behalf of our clients, including but not limited to:

• Instagram, TikTok, Facebook, LinkedIn, X (Twitter), and other social media platforms
• Social media scheduling and management tools
• Advertising platforms (Meta Ads, Google Ads, TikTok Ads)
• Analytics and reporting tools

Each of these services has its own privacy policy governing the use of data. We manage client social media accounts in accordance with each platform's terms of service and applicable privacy regulations.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use SSL/TLS encryption on our website and limit access to personal information to authorized personnel who need it to perform their job functions.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period afterward.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of receiving marketing communications from us at any time.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights under the CCPA, please contact us at hello@thewilliamsagency.us.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: