Privacy Policy. Last updated October 2026.

The Williams Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.thewilliamsagency.us or engage our marketing, production and creative services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

When you fill out our contact form or otherwise interact with us, we collect the information you provide, such as:

• Your name
• Email address
• Phone number
• Company name or website
• What you need, your investment range and how you found us
• Your project details and anything else you choose to share
• Whether you agreed to be contacted by email, by text message or both

Automatically Collected Information

When you visit our website, certain information is automatically collected, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To deliver social media management, content creation, brand strategy, and paid advertising services
• To send periodic emails regarding your project, service updates, or marketing communications (with your consent)
• To improve our website and service offerings
• To comply with legal obligations and protect our rights

Form Submissions

Our website is hosted by Vercel. When you submit our contact form, your submission is delivered to our team by email through Resend, an email delivery service. We use what you submit to reply to your inquiry and to keep a record of your contact preferences, including the time and page where you gave consent. Vercel and Resend process this information on our behalf under their own privacy policies.

Text Messages

If you check the text message box on our contact form, you agree that The Williams Agency may send text messages about your inquiry to the phone number you provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell, rent or share your mobile phone number or text message opt-in consent with third parties or affiliates for their marketing purposes. Mobile information is used only to communicate with you about your inquiry and any resulting engagement.

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Google Analytics

We use Google Analytics to collect anonymized data about how visitors use our website. This includes information such as pages visited, time on site, bounce rate, and traffic sources. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Meta Pixel

We use the Meta Pixel and the Meta Conversions API to measure how our advertising performs, such as whether a visitor who saw one of our ads later submitted an inquiry. Meta may use cookies and similar technologies to collect this information. You can manage ad preferences in your Facebook and Instagram settings.

Essential Cookies

Some cookies are essential for the functioning of our website. These cookies do not collect personal information and cannot be disabled without affecting site functionality.

Third-Party Services

In the course of providing our services, we may interact with third-party platforms on behalf of our clients, including but not limited to:

• Instagram, TikTok, Facebook, LinkedIn, X (Twitter), and other social media platforms
• Social media scheduling and management tools
• Advertising platforms (Meta Ads, Google Ads, TikTok Ads)
• Analytics and reporting tools

Each of these services has its own privacy policy governing the use of data. We manage client social media accounts in accordance with each platform's terms of service and applicable privacy regulations.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use SSL/TLS encryption on our website and limit access to personal information to authorized personnel who need it to perform their job functions.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period afterward.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of receiving marketing communications from us at any time.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights under the CCPA, please contact us through the contact form at thewilliamsagency.us/contact.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

The Williams Agency
Dallas, Texas
through the contact form at thewilliamsagency.us/contact